QUALIFICATIONS • Education: Minimum Bachelor’s Degree; OR, if no degree, 4 years of industry equivalent support experience • Experience, Knowledge and Tools: Minimum Experience: 2 years of client-facing application support experience, including: Troubleshooting product issues, business requirements, and reporting issues via phone/ e-mail/Chat; Working cross-functionally to resolve technical, procedural, or operational issues; Working collaboratively with […]

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